Terms of use & Conditions
Use of this website is strictly governed by our terms of use. By using this website you agree to the following terms and conditions. If you do not agree to these terms or conditions or you have doubts, please do not use our website.
Online Orders.
ALL PRICES ON THIS WEBSITE ARE IN NEW ZEALAND DOLLARS.
Order Statements – The name that will appear on your credit card/bank account statement will be Tanco.
Refunds and Exchange.
We are happy to credit or exchange any unopened goods within 14 days of delivery, provided that we receive the goods in original condition.
Returns will be approved at our discretion and all postage costs are to be incurred by the customer.
Should you receive a faulty or damaged product, please email us with your specific problem and we’ll get back to you promptly.
Please email us with notification of and reason for the return. We will respond with instructions on how to proceed.
Cancellation of Order.
To cancel an online order placed, you must contact us within 24 hours.
Every effort will be made to accommodate the cancellation, as long as it has not been dispatched.
When contacting us to cancel an order, please be ready to provide your name, the order number, and your contact information.
If your order has not been dispatched, you will receive a full refund.
Please note that, if the item has been dispatched, the order cannot be cancelled.
Delivery of Order.
New Zealand – Your order will packed and despatched within 24 hours of us receiving your details.
We ship our products using the PBT courier service – so customers on the North Island should receive your order within 2 – 3 working days, South Island 2 -5 working days.
All deliveries will be made by Courier, therefore a physical address will be necessary.
Bakery Packaging is not responsible for any loss of items that are wrongfully signed for and accepted by a third party.
Accuracy Of Information:
While we have made every effort to ensure this website, its content, resources and hyperlinks are accurate and up to date, the information, resources and hyperlinks are provided as a general consumer guide only without any warranties, whether express or implied.
No guarantee is made concerning the accuracy or completeness of any information contained in this website. The information is intended as a guide only and should not be used as advice. Before you use the information on this site you should first seek independent, professional advice.
Limitation Of Liability:
Our liability is limited to the maximum extent permitted under applicable law. Under no circumstance will we, our suppliers or any third party mentioned or hyperlinked on this site be responsible for any direct or indirect damages or losses resulting from your use or your inability to use the information, resources, hyperlinks and content of this website.
Privacy Policy:
Our Privacy Policy is in accordance with and is governed by New Zealand’s Privacy Act 1993.
You may access this website at any time and browse the information, resources and hyperlinks and we do not require your personal information to do so. If you contact us, we will collect your personal information which you volunteer to us.
We will only use your personal information for the purpose you intended and which is advertised.
Under no cirumstances will your personal information be sold, rented, leased, outsourced or provided to any third party without your knowledge or request. Further, we will never send you unsolicited mail, direct print mail advertisements or SPAM.
Website Changes:
We reserve the right to change the information, resources, hyperlinks and materials contained on this website at any time.
Hyperlinks:
No guarantees are made concerning any websites we provide a hyperlink to. This includes hyperlinks to organisations that allow you to change your address or transfer your utility services. These websites are not owned or operated by us and are recommended as a guide and for your benefit only. It is your responsibility to ensure the content, materials, advice, and information contained on any site we provide a hyperlink to is accurate, up to date and reliable.
By using this website you agree to indemnify us against any losses or damages, whether direct or indirect, caused by browsing or using any of the websites we provide a hyperlink to.
Creating A Hyperlink To This Website:
You must not under any circumstance provide or suggest a hyperlink to this website without first obtaining written permission from us. If you do create a hyperlink to this website you agree to indemnify us against any losses, whether direct or indirect, incurred as a result of your hyperlink to this website.